JOB OPPORTUNITIES

Divisional Merchandising Manager – Hardgoods

SHANGHAI – MERCHANDISING
Published Date: January 20, 2026

Job Accountabilities

 

  • Achieve KPIs

Drive Business Growth
Achieve on Time Delivery
Reduce Quality Claims
Manage Expenses within the budget

  • Team Management

Drive & train team to achieve KPI in tune with the Company Goals
Team organizing skills – giving timely, specific feedback & coaching & providing challenging assignments & opportunities for development

Training the teams on the job & provide small training sessions where ever applicable
Identifies & addresses long term staffing needs with competent people & retains them
Encourage the teams to achieve /establish challenging performance standards & a desire to excel
Working with the teams and providing clear directions/guidance to work effectively

  • Business Development

Manage Client Relationship & Client Service
Prepare Vendor strategy and choose the best source
Critically review new opportunities and guide team and vendor with best offer
Work with vendors in innovation as per client needs / latest trends
Manage Vendor Relationship
Client Visit Preparation/Trips
Analyze trip requirement with clients
Strategize plan of action against each requirement and closely monitor the same
Review and finalize client files and product displays
Closely work on vendor wise open issues and offer best possible solutions

  • Development Process management

To lead, guide, manage, review proceedings in all steps of development process
Weekly review of Development trackers
Sample progress review
Pre-empt ,analyze and resolve critical issues
Involve vendor, client, seniors, QA and others as required for closure of open points
Critical cost negotiation with vendor, related communication and closure with client

  • Production Process coordination

To lead, manage, review proceedings in all steps of production process
Weekly review of critical production alerts with the team
Involve vendor, client, seniors, QA and others as required for closure of open points
Identify high risk product and lead team in closely monitoring the progress
Actively participate in Pre-Production meetings of identified high risk products
Troubleshooting – Determining root cause of the issue & give best alternatives to vendors and client to reach best amicable solution

  • Communication

Effective client and vendor communication
To preempt any communication gaps within teams and corrective action
To work with team on improving communication skills as an ongoing training

  • To perform additional merchandising duties as necessary to meet Connor requirements

Job Requirements

  • Tertiary educated in hardgoods or related disciplines
  • 10 years’ experience in the industry with at least 3 years’ experience in supervisory level
  • Strong product knowledge in hardgoods
  • Knowledge in USA and/or Europe market is preferred
  • Fluency in spoken & written English is prerequisite
  • Flexible to travel
  • Skills & Behavioral Expectation : Client Face, Business Driver, Strategic, People Management Skills, Confident, Innovative, Logical Thinker, Negotiation & Organizing Skills, Accountable & Aesthetic Sense, Strong business acumen, adherence to Company policies and procedures, integrity, resource conscious, tolerant to stress, proactive, dynamic, result-oriented, sense of urgency, attention to details, deadline conscious, good sales & marketing sense, customer-focused, service oriented & a team player.

Connor provides excellent career opportunities to the right candidate. Further information about Connor and our career opportunities can be viewed on our website http://www.weconnor.com.  If you are interested in joining our team, please email your resume with current and expected remuneration packages to: shanghai-jobapp@weconnor.com  by MS Word attachment.

Personal data provided by applicants will be used strictly for recruitment purposes only. Applicants who are not invited for an interview within 8 weeks may consider their applications filed for future reference.

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