Merchandise Manager – Furniture


Job Accountabilities

  • Familiarize with the market attributes and understand client’s preference. Constant market research to collect data or information (e.g. competitor activities) for sending to clients.
  • Track on monthly booking & shipment status of the division to justify the head count balancing and keep business growing.
  • Source new potential vendors on furniture (or hardline, apparel) and identify other product opportunities for clients so as to drive more business.
  • Supervise and guide a team of merchandisers to meet client’s needs and expectation.
  • Educate and update vendors on company policies like Social Compliance, Country of Origin and buyer’s individual requirement so as to ensure legitimate working procedures while satisfying customer’s needs.
  • Work with vendors to improve on-time delivery/vendor score card.
  • Develop and coach subordinates to reach a higher potential and recognize their ability and strength.
  • Negotiate with vendors on price & delivery issues to get the best interest for clients.
  • Settle disputes between clients and vendors on claims while keeping their good business relationship.
  • Identify current problems, foresee pitfalls and advise resolution to subordinates to maintain smooth workflow.
  • Present problematic issues to client with proposed solutions.
  • Coordinate buyer’s visits.
  • Prepare market presentation and present to clients.
  • Prepare periodic reports covering market trends and activities and missed opportunities to clients and senior management.
  • Work with Associate General Merchandise Manager or Divisional Merchandise Manager in formulating/implementing strategy to grow business.
  • Consultation with senior management on manpower problems, merchandise strategies, and issues/claims from clients/vendors.
  • Coordinate with other supporting departments like Technical, QA, Shipping, Finance & Administration, HR, MIS to ensure smooth workflow.

Job Requirements

  • University Degree or higher.
  • 8 years experience in furniture industry with at least 3 years experience at managerial level.
  • Strong knowledge in furniture product manufacturing processes and proven skills in market and vendor management.
  • Knowledge in USA market is required
  • Fluency in spoken & written English is prerequisite; Mandarin is an advantage.
  • Strong communication, leadership, negotiation, and problem-solving skills.
  • Additional qualities of interpersonal skills, commitment and result driven are definitely a plus.
  • Willing to travel frequently inside & outside Vietnam.

Connor provides excellent career opportunities to the right candidate. Further information about Connor and our career opportunities can be viewed on our website If you are interested in joining our team, please send your resume with current and expected remuneration packages to Email: by MS word attachment.