Divisional Merchandise Manager – Furniture


Job Accountabilities

  • Familiarize with market attributes and understand clients’ preferences. Regular market research to collect data or information (e.g. competitor activities) to send to clients.
  • Track division’s monthly booking & shipment status to balance headcount and to ensure business is growing and moving forward.
  • Budget preparation – forecast business turnover monthly / annually; business initiation for the subsequent year.
  • Source new vendors for furniture category (or hardline, apparel) and identify other product opportunities for clients to help drive more business.
  • Plan business trip to visit clients for business promotion.
  • Educate and update vendors on company policies like Social Compliance, Country of Origin and buyers’ individual requirements to ensure legitimate working procedures, while satisfying customer’s needs.
  • Negotiate with vendors on price & delivery issues for best outcome in clients’ interests.
  • Settle disputes between clients and vendors on claims while maintaining strong business relationship.
  • Identify current problems, anticipate issues and advise resolution to subordinates to maintain smooth workflow.
  • Present problematic issues to client with proposed solutions.
  • Supervise and guide a team of merchandisers to meet clients’ needs and expectations.
  • Understand and interpret systems/policies laid down by senior management to subordinates to facilitate understanding and compliance.
  • Set goals and organize subordinates to accomplish them on time.
  • Develop and coach subordinates to reach a higher potential and recognize their ability and strengths.
  • Prepare periodic reports covering market trends and activities and missed opportunities to clients and senior management.
  • Consultation with senior management on manpower, merchandising strategies, and issues/claims from clients/vendors.
  • Coordinate with other supporting departments like Technical, QA, Shipping, Finance & Administration, HR, MIS to ensure smooth workflow.

Job Requirements

  • University Degree or higher.
  • 10 years experience in furniture industry with at least 5 years experience at managerial level.
  • Strong knowledge in furniture product manufacturing processes and proven skills in market and vendor management.
  • Knowledge in USA and/ or European market is required.
  • Fluency in spoken & written English is prerequisite; Vietnamese & Mandarin is an advantage.
  • Strong communication, leadership, negotiation, and problem-solving skills.
  • Additional qualities of interpersonal skills, commitment and result driven are definitely a plus.
  • Willing to travel frequently inside & outside Vietnam.

Connor provides excellent career opportunities to the right candidate. Further information about Connor and our career opportunities can be viewed on our website If you are interested in joining our team, please send your resume with current and expected remuneration packages to Email: by MS word attachment.